![](https://passmasters.juta.co.za/pluginfile.php/24903/course/overviewfiles/9780702195617.jpg)
Lecturers: Slides.
Students: Appendices.
Skill Level: Beginner
![](https://passmasters.juta.co.za/pluginfile.php/38307/course/overviewfiles/Customer_Service_2e.jpg)
Lecturers: Slides, multiple choice questions and essay questions.
Skill Level: Beginner
![](https://passmasters.juta.co.za/pluginfile.php/24819/course/overviewfiles/9781485111849_Cover%2BIFC_Page_1.jpg)
Lecturers: Slides, Multiple choice questions and longer/essay questions.
Skill Level: Beginner
![](https://passmasters.juta.co.za/pluginfile.php/38254/course/overviewfiles/Sales_Management_2e_72.jpg)
Lecturers: Slides, multiple choice questions, discussion questions and case studies with guidelines.
Skill Level: Beginner